Delivery Information
Everything you need to know about shipping
Shipping Options
We offer reliable shipping options to over 30 countries worldwide. All orders are carefully packaged to ensure your puzzles arrive in perfect condition.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | $181.82 (Free over $1,365.00) |
| Express Shipping | 3-5 business days | $363.82 |
Order Processing
All orders are processed within 1-2 business days. Once your order ships, you will receive a confirmation email with tracking information so you can follow your puzzle's journey to your doorstep.
Please note that delivery times are estimates and may vary depending on your location and local customs processing for international orders.
International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges vary by country and are not included in the shipping cost.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package on our website or the carrier's tracking portal.
Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue promptly, whether that means sending a replacement or processing a refund.