FAQ
Frequently asked questions
How many pieces are in your puzzles?
All MaxClaphamm puzzles contain 1000 pieces. This piece count offers the perfect balance of challenge and enjoyment for adults and families.
What are the dimensions of the completed puzzle?
When completed, our puzzles measure approximately 27.5 x 19.7 inches (70 x 50 cm). This is a standard size that makes them perfect for framing and display.
What material are the puzzles made from?
Our puzzles are crafted from high-quality durable cardboard with a smooth, glare-free surface finish. This ensures both durability and a pleasant assembly experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days, while express shipping takes 3-5 business days. All orders are processed within 1-2 business days.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $1,365.00.
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. Please see our Returns Policy for complete details.
Can I frame my completed puzzle?
Absolutely! Many of our customers frame their completed puzzles as wall art. We recommend using puzzle glue to secure the pieces before framing.
Are your puzzles suitable for children?
Our 1000-piece puzzles are recommended for ages 14 and up due to the complexity and small piece size. Younger children may need adult assistance.
Do you ship internationally?
Yes, we ship to over 30 countries worldwide. International orders may be subject to customs duties and taxes.
How can I track my order?
Once your order ships, you will receive an email with a tracking number that you can use to track your package.